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Privacy Policy

PRIVACY POLICY

SUMMARY

César Castillo, LLC. (“CCLLC”) operates www.facilfarmacia.com (the "On-Line Ordering System") for the placing of purchase orders for pharmaceutical, over the counter drugs, consumer and animal health products distributed by CCLLC and make payments therefore through Electronic Payment Systems. For such purposes, CCLLC grants you a unique user log-in name and password. It is your responsibility to safeguard your user log-in name and password. While you may place your purchase orders by telephone through our customer service agents at (787) 641-5243 we encourage you to use www.facilfarmacia.com for all your product’s needs. It simplifies and expedites the product ordering process and reduces paperwork and time.

We want you, our www.facilfarmacia.com customer, to understand how CCLLC collects and uses data about your On-Line Ordering System visit. The privacy policy below identifies what information the On-Line Ordering System collects and what it is used for. The On-Line Ordering System collects some "personally identifiable information", which is information that identifies you. This may include your name, address, email address, telephone or fax number, IP address, license number(s), GPO ID number (in case you are a member of a Group Purchasing Organization), products ordered, invoices paid, account information, Electronic Payment System data and certain other information, which we explain in more detail below. We also use cookies, which gather certain forms of information from your computer to assist CCLLC on the improvement of the On-Line Ordering System to continuously facilitate your product ordering process. CCLLC does not disclose personally identifiable information to third parties for their marketing purposes. CCLLC uses the information collected to operate, maintain, and provide you with the features and functionality of the On-Line Ordering System, to analyze its use, diagnose service or technical problems, maintain security, personalize content, and remember information to help you efficiently access your account. CCLLC does disclose your information to others for other purposes, mainly to the manufacturers of pharmaceutical products in the EDI 852 and EDI 867 Transaction sets CCLLC is required to file with the manufacturer, with the Group Purchasing Organization of which you may be a member, to IMS Health Intelligence Applied or if required to do so by law. In the event you have questions or concerns about CCLLC policy, more particularly described hereinafter, please contact info@cesarcastillo.com.

 

INFORMATION GATHERED

This section describes CCLLC’s privacy policy ("Facilfarmacia Privacy Policy"). The Facilfarmacia Privacy Policy applies only to activities in the On-Line Ordering System and does not apply to activities that are "offline" or unrelated to the On-Line Ordering System. The Facilfarmacia Privacy Policy does not apply to CCLLC’s public web page at www.cesarcastillo.com.

CCLLC may collect two types of information through the On-Line Ordering System: anonymous information and personally identifiable information ("Personal Information"). CCLLC collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information. CCLLC gathers and uses same to operate, maintain, improve, and provide you with the features and functionalities of the On-Line Ordering System, to analyze its use, diagnose service or technical problems, maintain security, personalize content, and remember information to help you efficiently access your account. The anonymous data we collect can include information such as the type of browser you are using, IP address, time and the length of your visit to the On-Line Ordering System.

You are required to provide Personal Information on the On-Line Ordering System, which includes your name, log-in user name, password, address, telephone number, fax number, company name, e-mail address, IP address, GPO ID number (in case you are a member of a Group Purchasing Organization), products ordered, Electronic Payment System data. Without this information, you place orders or make payments through the On-Line Ordering System.

 

“COOKIES”

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, CCLLC uses cookies to collect information. CCLLC uses cookies to monitor individual activity in the aggregate to improve the use of the On-Line Ordering System and for statistical purposes. No other user information is generally collected. The information gathered includes IP address, user language, the operating system, browser type and connection type.

 

USE AND DISCLOSURE OF INFORMATION

We do not sell, trade, rent or otherwise provide to third parties your Personal Information collected on the On-Line Ordering System for their marketing purposes. However, some Personal Information is sold to IMS Health Intelligence Applied. IMS Health intelligence Applied collects healthcare information spanning sales, de-identified prescription data, medical claims, and other information. IMS Health Intelligence Applied, with the help of the information collected, prepares industry reports by sectors of the pharmaceutical industry and by states. The reports do not disclose Personal Information. Personal Information sold includes only your name, license number, sector of the industry in which you operate, and product purchased by brand and manufacturer. You may request CCLLC no to provide Personal Information to IMS Health intelligence Applied by writing to CCLLC at info@cesarcastillo.com.

 

USE BY CCLLC

CCLLC uses the information collected through the On-Line Ordering System for statistical purposes, for improving the On-Line Ordering System, for our marketing purposes, to process your purchase orders and to process your payments and to monitor the status of your account with CCLLC. CCLLC is required to release your mailing address or physical address to the carriers used to deliver the products you ordered. CCLLC uses third parties to send you or to respond to E-Mails.

CCLLC may be required to disclose Personal Information to respond to a subpoena, court order or other such request. CCLLC may also be required to disclose Personal Information in response to a law enforcement agency's request or as otherwise required by law. CCLLC would provide Personal Information to a third party in case of bankruptcy proceedings, either filed by you or by CCLLC, for collection purposes, or in the event of a transfer of the assets or ownership in connection with corporate reorganizations, such as mergers, acquisitions, or sale of business units.

 

SECURITY

The security of your Personal Information is important to CCLLC but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. CCLLC takes commercially, acceptable, appropriate, and reasonable measures to manage and protect the privacy of your Personal Information and the security of the On-Line Ordering System. Nonetheless, CCLLC cannot guarantee its absolute security.

 

CHILDREN

The On-Line Ordering System is specifically designed for our customers who obtain access with their own unique log-in name and password. Hence, Children are not permitted to use the On-Line Ordering System. CCLLC urges you to safe keep your unique log-in name and password, not give them to unauthorized persons and to children under the age of 13. CCLLC does not knowingly collect personal information from children under the age of 13. Since information regarding children under the age of 13 is not collected, CCLLC does not knowingly distribute personal information regarding children under the age of 13.

 

CORRECTIONS AND UPDATES

If you wish to modify or update any information we have received, please contact info@cesarcastillo.com.

 

CHANGES TO FACILFARMACIA PRIVACY POLICY

CCLLC may update the Facilfarmacia Privacy Policy from time to time. CCLLC will notify you of any changes by posting a new Facilfarmacia Privacy Policy in www.facilfarmacia.com. You are advised to review this Facilfarmacia Privacy Policy periodically for any changes.

 

CONTACT US

If you have any questions about this Facilfarmacia Privacy Policy, please contact us at (787) 999-1616.